Effective Date: February 1, 2026
Welcome to Fable of Loom. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, fableofloom.com, and purchase our handcrafted ethnic wear.
1. Information We Collect
To provide you with a seamless shopping experience, we collect the following information:
- Identity Data: Name and title.
- Contact Data: Email address, phone number, and shipping/billing address.
- Transaction Data: Details about the products you have purchased from us.
- Technical Data: IP address, browser type, and location data (to calculate shipping).
2. How We Use Your Information
We use your data rooted in the principle of necessity:
- To Process Orders: Delivering your selected products to your doorstep.
- Customer Support: Responding to your queries via email or phone or our social media channnels.
- Updates: Sending you tracking information and order confirmations.
- Legal Compliance: Fulfilling tax and financial obligations.
3. Payment Security (Razorpay)
Your security is our priority.
- All payments on our website are processed through Razorpay.
- Fable of Loom does not store your card details or net banking credentials. * Razorpay is PCI-DSS compliant, ensuring that your transaction data is encrypted and handled under the highest security standards.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to others. We only share your data with trusted third parties necessary to run our business:
- Logistics Partners: To ship your orders globally.
- Payment Gateways: Specifically Razorpay, to process your transactions.
- Legal Authorities: Only if required by law to prevent fraud or unauthorized transactions.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request the correction of incorrect data.
- Request the deletion of your data (subject to legal obligations, such as tax records).
7. Cookies
While we currently do not use advanced tracking pixels, our website host may use essential cookies to ensure the website functions correctly (such as keeping items in your shopping cart).
8. Contact Us
For any questions regarding this Privacy Policy or how your data is handled, please contact our grievance officer:
Fable of Loom Address: B-8/31 Sector-11, Rohini, Delhi-110085 Email: fableofloom@gmail.com Phone: +91 9718845567